Support
Starpath — Help, questions, feedback
Contact
For questions, issues or feedback, please write to:
In the app, About → Support → Contact opens an empty email to this address, without attachment.
Sending diagnostics
About → Support → Send Diagnostics Report first shows you the complete report. Only after you approve it does the share sheet open, where you choose where the report goes.
The diagnostics report contains your position, your settings and the saved round of sights, plus app version, device model and operating system version. It helps to trace a calculation or display error. For a simple question, the contact without a report is enough. Details are in the privacy policy.
Without diagnostics
Please include:
- App version and build (in the app under About)
- Device model and iPadOS, iOS or macOS version
- A short description of the issue or question
Frequently asked questions
Does Starpath need an internet connection?
No. All astronomical calculations run on the device; the chart data is included in the app.
Why does Starpath ask for my location?
Only when you switch on GPS in celestial navigation. The GPS position is shown on the chart, can be adopted as a departure position, and is used for the GPS check — the comparison with the observed position computed from your sights. Without permission, Starpath keeps working with your own entries.
Why does Starpath ask for Motion & Fitness access?
Through this permission, iPadOS or iOS provides the air pressure from the built-in barometer. Starpath uses it for the refraction correction — but only if you choose Device as Pressure Source in Settings. By default, Starpath uses the fixed value you set.
Does Starpath replace approved navigation equipment?
No. Starpath is a computational aid for celestial navigation. Responsibility for safe navigation remains with the person in command of the vessel.